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- Senior Associate Japanese Speaking Network Engineer - Singapore, Singapore
- Description: Job Description• To proactively manage and monitor network performance on customers network round the clock (7x24) to meet customers' Service Level expectations• To systematically analyze and diagnose network faults• Conduct root cause analysis on network fault• To effectively manage service providers and equipment vendors • To articulate well with customer's technical and management staff on network issues (eg. Fault rep...
Reference Code: 143912
- IT Analyst \ Service Manager - Singapore, Singapore
- Description: Experience: 6+ yrsWork Content & Responsibilities:You will be part of the Business Management team within International IT Operations (ITO-I). ITO-I has responsibility for the design, implementation and operation of all internal IT infrastructure across International (i.e. outside the domestic US).This role has full responsibility for all aspects of Service Management within ITO-I. Your prime focus will be on critical...
Reference Code: 143976
- Network Technical Manager Voice - Singapore, Singapore
- Description: Experience : 10+ yrs (Rel Exp in Voice System 4 yrs)Voice EngineerThe Contact Center Voice Engineer responsibilities include assisting the customer to engineer, build, implement, and support the integrity and stability of the call center. The customer call centers consisting mainly of Avaya equipment and software are located in over 100 locations globally. The engineer will work closely with the customer architecture team...
Reference Code: 143063