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About Malaysia Jobs
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- QA Analyst - Cyberjaya, Malaysia
- Description: The Job 1. Daily Ticket review/scrubbing to ensure correct information is available in tools for metrics reports – focus on V-C-R GCSC, MIS, EMEA P9, IBM/SHELL 2. Random Ticket Quality Checks: supporting CMC Quality Program & SLA Management for SHELL/IBM.3. Ticket Quality Advisories to Network Controllers – providing feedback from ticket quality results.4. Quality Coaching to Network Controllers: most frequent defects...
Reference Code: 144216
- Specialist Work Center Tech Support - Cyberjaya, Malaysia
- Description: Requirements:- At least 10 years working experience in IT operation organization- At least 3-5 years experience in supporting current team customer organization, with a portion in a leadership capacity.- Highly technical knowledge and expert proficiency in configuring and maintaining large scare enterprise Virtual Private Network (VPN).- Must have strong understanding and knowledge on IP subneting, network routing (OSPF,B...
Reference Code: 144661
- Sr. Associate Work Centre Technical Support T2 - Cyberjaya, Malaysia
- Description: Roles & Responsibilities• Be part of level 2 operation support team to manage incident and problem management • Managing and resolving reported incident for mobile users access through VPN, including responsibilities of performing root cause analysis. • Ensure that any potential problems such as performance degradation, reliability and security issues are addressed timely and proactively • Provide relevant technical t...
Reference Code: 144005